HomeResourcesCompanyShop with Confidence

Shop with Confidence

Easy 30-Day Product Return Policy

At Nova Display Systems, our goal is to ensure your complete satisfaction with your purchase. If, for any reason, you are dissatisfied with your purchase, or have a need to exchange it to a different product, you can return it to Nova Display Systems within 30 days of purchase date. All returned items must be in the original unopened packaging and undamaged. A 15% restocking fee will be charged to all returns. If you paid for your order by credit card, a credit will be issued and will appear on your next billing statement. Please note that restocking fee for special order items including nonstock merchandise is 30%. Custom made items are non-refundable.

Please read all conditions below. If any of these conditions are not met, Nova Display Systems reserves the right to refuse the return. If you have any questions, ask your salesperson for details.

No Return or Exchange on following items:

  • Components and Hardware once unwrapped and used.
  • Special or/and Custom Fabricated Items and Products (large format acrylic frames and panels, signage, aluminum structures, stands, etc).
  • Electronic Products once any of the manufacturer’s packaging has been opened.
  • Damaged Items in connection with misuse or inability to use our products.
  • Special Discounted Items.

Product Receiving and Inspection / Returns and Exchange

Carefully inspect your shipment immediately upon receipt! If there is any visible damage, note this on the waybill before you sign and notify the carrier. If you have any questions or problems concerning your shipment, or you need to make arrangements for return or product exchange, please let us know right away. Here are the few important steps to follow upon receiving your order: Product Inspection & Receiving.

SUBSCRIBE TO OUR MONTHLY E-NEWSLETTER

Don’t miss out on our new products and projects, promotions, support tips, special offers.

Separator

Terms & Conditions

Please read our company disclaimer carefully before using our website to order services and products.

Read more

Environmental & Quality Commitment

We recognize the necessity for responsible environmental management and conservation of our resources. We assess our products starting from the planning and design stages to ensure that they are versatile and reusable, durable and made of high-quality or recyclable materials that have a low-impact on the environment.

null

SUSTAINABILITY

We adhere to strict sustainability guidelines and environmental practices to ensure that we preserve or impose minimal impact on the eco-systems in which we operate.

null

PREMIUM QUALITY

We are proud of our products and stand behind our quality workmanship. We make sure that each and every display item meets our clients stringent requirements.

null

PARTNERSHIP

We are always looking out for exciting partners from across various industries to help us promote our products. Learn about the benefits of becoming a reseller.